WhatsApp and the fear of a new down: because it can repeat itself. The problems of the social platforms accused yesterday have a common matrix
The sudden crash of all platforms connected to Facebook created a generalized panic on a global level. Our work and social addiction to chat was exposed by the technical downtime that lasted for over 7 hours. WhatsApp, Instagram e Messenger they didn’t answer and the users (billions of people) were blown away. Rumors about the reasons for this problem continued throughout the night, even going so far as to bring about a hacker attack by North Korea. Eventually the mystery was revealed by John Graham-Cumming, chief technology officer di Cloudflare, a web infrastructure company, interviewed by the New York Times. It would be a misconfiguration of the servers of Facebook, therefore an internal error, the cause of the total downtime of the social network and of the apps WhatsApp and Instagram.
“The internal problem that occurred in Facebook – Spiega Graham-Cumming – it was the equivalent of removing users’ phone numbers from their names in the directory, making it impossible to call each other ”.
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WhatsApp and the fear of a new down: it all depends on the servers
The same American group headed by Zuckerberg posted an apology tweet addressed to all users.
“We have worked hard to restore access to our applications and services and are happy to report that they are now back online. Thanks for putting up with us“, He writes Facebook. In reality, according to reports from various IT technicians, the problem could recur also in the future, since the servers, as happens with any site on the web, can go haywire from time to time. Unfortunately it is not possible to fully reduce this risk, despite the impressive infrastructure they enjoy in California (official headquarters). Each down like yesterday costs something like 160 million dollars a Facebook e WhatsApp, due to the loss of the title on the stock exchange. In addition to the damage, therefore, also insult.
To the huge community of people and businesses around the world who depend on us: we’re sorry. We’ve been working hard to restore access to our apps and services and are happy to report they are coming back online now. Thank you for bearing with us.