Delays up to 200 minutes and many inconveniences at different stations for slowdowns e train cancellations on Saturday 4th December. A situation that lasted almost all day and for which Rfi issued a note in “which apologizes to all travelers and to the transport companies involved for the delays and related inconveniences, indirectly caused by a system that aims, in Florence as in all other situations where it has already been positively activated , to make circulation more fluid, regular and punctual, for the benefit of the travelers themselves “. At first, however, that the inconveniences were attributed to “obstacles in the line between Orte and Orvieto, direct line Rome – Florence, removed by RFI staff, and then to technical failures in the Florence node” which “they are causing severe delays“.
Crowd waiting at the Termini station in Rome, relatively quiet situation at the central station of Florence where assistance was also provided by Polfer staff who welcomed mothers with children or those who had to recharge their mobile phones in their offices. The most critical moment, for the greatest influx of people, was around noon. In Campaniamoreover, on the Caserta-Foggia line, other problems occurred for about 4 hours due to a failure in the traffic management systems between Valle di Maddaloni and Frasso Telesino, between the provinces of Caserta and Benevento with a longer travel time up to 90 minutes for the trains directly involved. Even in Milan there were delays of up to 140 minutes. 130 trains involved in the delays, almost 5 thousand assistance kits were distributed, over 75 trains assisted with the distribution of welcome drinks. 23,984 text messages and 7,849 emails were sent.
“At the origin of the strong slowdowns affecting the Tuscan railway network since this morning and in particular the Florence junction there is the development of the Accm system (Multi-station Computerized Central Apparatus) activated a few days ago in the Tuscan capital. The Accm – explained RFI – is a technological system “already successfully activated in the main nerve centers of the network, ensuring greater efficiency, regularity and reliability when fully operational. In these early stages of operation, given the complexity of the Florentine railway junction and the sophisticated software that regulates its operation, it is causing some problems with an impact on the rescheduling of journeys in the event of abnormalities and delays, on which the technicians of RFI, of Borbardier / Alstom are working towards their fastest and most definitive solution ”.
The explanations were not enough for the Tuscan councilor for transport Stefano Baccelli who summoned a control room with Trenitalia and Rfi to monitor transport situations, but above all to find solutions “to a situation that is no longer tolerable”. “Enough of this dripping, we expect solutions, not just the analysis of critical issues. Even today the umpteenth case at the Campo di Marte station, i repeated failures and chaos with repercussions on traffic in the junction of Florence and Tuscany. The question of the countless inconveniences that commuters face every day on the various railways in the region is becoming unbearable “. “Every day – he explains or whether it is Faentina, or the Florence-Viareggio line, or the Valdarno, today Campo di Marte there is a discomfort, a report of the difficulties of the users. I want to understand the situation as a whole and I want to resolve it. For this reason, on 7 December I called a control room with Trenitalia and Rfi. We must resolve. For us – continues the commissioner – the priority is the citizens, those who every day for work or study must take the trainor. I want to encourage communication: when there is a breakdown, a delay, users must be promptly informed, they must be given the opportunity to organize themselves. We cannot entrust the accumulation of delays to a billboard hanging in the station alone, creating bewilderment and making those who at the last moment feel impatient at the last moment who realize that they will arrive late and will have to wait “. Tuesday will not be an isolated meeting, but the commissioner intends to convene the control room on a regular basis.