“A real shock at the reopening in the morning – he observes Massimo Dragoni, owner of the fuel area with attached car wash – because I never finished counting the receipts. The customer has created a sort of comings and goings but always remaining in the same point and repeating the identical actions in rapid succession: insert the card, type the pin, remove the card, press the totem button, use the pump. And again. Over thirty times in 37 minutes. From the surveillance cameras, I have the ability to see everything. If it’s not a record… “.
In some cases we speak of Cashback cunning, but in reality there is nothing irregular about such a practice, although apparently devoid of any logic. Dragoni does not hesitate to define the particular episode “a theater scene of the absurd”. But soon the smile gives way to a serious expression on his face: “For each operation I am charged commissions, often heavy for my business. On minimum amounts I have no profit margin. In fact – he comments in a way bitter – it is as if on the occasion I had personally filled my customer with the distributor “.
A final observation by Dragoni: “In a period of health emergency, I understand, even a small bonus becomes attractive. More and more people put five euros of petrol in the tank and go away: a figure indicative of historical phase. As for Cashback, what to say? Less incentives of this type and more support for companies, which with enormous sacrifices wish to find hope for tomorrow “.
© All rights reserved
Get the latest news delivered to your inbox
Follow us on social media networks