Fiumicino is the first airport in Europe in the ranking of passenger satisfaction – Corriere.it

Fiumicino is the first airport in Europe in the ranking of passenger satisfaction – Corriere.it
Fiumicino is the first airport in Europe in the ranking of passenger satisfaction – Corriere.it

New historic record for the Fiumicino airport in passenger satisfaction. According to the most recent surveys carried out by Airports council international – the international association that independently measures the perceived quality in over 200 airports around the world – in the second quarter of 2021, Leonardo da Vinci recorded a new absolute record, reaching the rating of 4.65 on a scale that reaches 5. To announce it Adr in a note. This is the best quarter ever that brings Fiumicino airport to be, for the first time, the airport of the European Union with the highest satisfaction of travelers, overcoming all European airports, from the smaller ones with annual traffic of less than 2 million passengers to the large international hubs with more than 40 million passengers.

This quarter’s record is the result of Aeroporti di Roma’s strategy which aims at digitalization, safety, innovation and environmental sustainability to realize the Leonardo da Vinci of the future: a competitive airport capable of fully capturing the traffic potential of tomorrow, more sustainable for the environment, with minimum use of land, even more efficient and safer. In addition to the biometric face control that makes boarding operations faster and safer, just launched with Delta, various initiatives and partnerships in the field of innovation are being carried out in Fiumicino, including the creation of first Italian incubator for start-ups dedicated to the aviation sector.

In terms of the environment, the Fiumicino airport confirmed thezeroing of C02 emissions by 2030, well in advance of the 2050 European sector target. plants for the production of energy from renewable sources and on low-carbon transport infrastructure, investing in electric charging columns and enhancing the electric car sharing.

This new record – he said Marco Troncone, CEO of Aeroporti di Roma – once again proves i levels of excellence of the “Leonardo da Vinci”, increasingly attractive for passengers and airlines. a new milestone in Adr’s strategy focused on excellence in qualit and in the safety, as well as on sustainability e innovation. We are determined to emerge from this crisis stronger and more ready for the challenges of the future, which require solutions based on innovation and full compatibility with the needs of our ecosystem.

July 28, 2021 | 12:11

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Fiumicino airport Europe ranking passenger satisfaction Corriereit

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