Emergency numbers inaccessible in France, from firefighters to medical assistance, from late Wednesday afternoon until today morning due to a failure on the line Orange which sparked the protests, among others, of the Minister of the Interior, Gérald Darmanin. The member of the government, on an institutional trip in Tunisia, had to change their plans and return home together with the Undersecretary for Digital, Cédric O, for an emergency meeting a Paris which was held this morning and involved all the prefects. The head of the dicastery strongly condemned the “Serious and unacceptable failures” registered in the last few hours on the network which, he says, may have caused the death of 3 people, in the north of the country, and on the Ile de la Réunion.
The fault, which the company announced it had resolved around midnight but which will continue to be monitored by Orange technicians, was also extended to numerous fixed lines in different regions “due to a technical incident on a router”. The company invited all users to insist with calls, possibly from mobile phones, to reach the emergency services or to reach some replacement numbers that have been disseminated and presented its “strongest apologies” through its CEO, Stephane Richard.
But the case is far from closed. At a press conference the minister stated that a person with “a cardiovascular disease” is “dead” in Morbihan for not having “been able to call for help in time” due to the breakdown. “Two other cardiovascular problems” were recorded at Meeting, he added, without being able to specify whether “the time before the arrival of help was particularly long and attributable to the emergency number”: “What is certain – he concluded – is that people have testified that they have tried to call several times and not being able to speak immediately with the operators “.