Culture bonus, the 18app site down throughout Italy: an error message appears
Registration opened at 12 noon on Thursday, April 1st, and you will be able to subscribe to 18app until 31 August. After only one hour from the activation of the service, however, the problems began, with an error message for those who tried to log in: “Unable to reach the site“. No clarification has been received from Mibac, but the problem could depend precisely on the particularly high traffic detected on the online platform.
The advice for those who have read the error message trying to access the application is to to check the correct insertion of their own credential and wait a few hours or a few days, considering the large window of time in which it is possible to request the culture bonus of 500 euros. You shouldn’t need to change your login details, but if the problem persists you can contact technical support at number verde 800 991 199, active from Monday to Friday from 9 to 17.30.
Culture bonus on 18app: how it works, what you can buy and where to use it
The € 500 culture bonus consists of shopping vouchers individual e names can be used by those born in 2002, resident in Italy or in possession of a valid residence permit, and registered on the portal via Spid. It will be possible to use the credit by February 28, 2022. The bonus for those born in 2001, on the other hand, expired on February 28, 2021.
It is possible to purchase the following goods and services with the 500 euro culture bonus for 18-year-olds available on the 18app site.
- Tickets for cinema and theater, for concerts and cultural events, museums, parks and archaeological areas.
- Subscriptions to magazines and newspapers.
- Courses of language, music and theater.
For purchases in the shops physical it is necessary to present the voucher in .pdf format, while for those made in the store digital just indicate the alphanumeric code consisting of 8 digits in the appropriate sections. Are not expected spending limits for a single purchase, but it is not possible to buy two units of the same product, such as two tickets to the same show or two identical books.
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