It’s not just the social networks Facebook, WhatsApp and Instagram that have problems. Verizon, T-Mobile and AT&T cellular services have also gone down and are inactive. Causing the blocking of tens of thousands of users around the world.
Users in New York, Los Angeles, and Dallas report problems with the service, as reported by Inside Paper.
The outages began around 11:30 am ET, with the majority of customers reporting issues with mobile internet.
Users report that their smartphone connects to the internet via WiFi but not via the mobile data service.
Down Detector shows problems with Verizon, T-Mobile and AT&T networks, as these screenshots demonstrate:
Meanwhile, Facebook’s problems are causing ripple effects. For example, a website that is meant to tell you if the services are down, called Is It Down Right Now, faces a heavy load of people trying to see Instagram status.
Cloudflare, a company that runs a DNS service (DNS acts like a map to your web browser when it tries to find a website and is also the likely culprit when it comes to major outages), reports that it has had to mobilize extra resources due to people trying to upload Facebook (or Instagram or WhatsApp) over and over again.
In the world of hacking, there is something called a Distributed Denial-of-Service (DDoS) attack, where attackers basically bundle tons of cyber assets and use them to generate tons of traffic to a website. If they have enough power, the website won’t work – and it’s very likely it happened with Is It Down Right Now, except it’s not a hacker attack.