A2A: the fifth territorial sustainability report of Milan

A2A: the fifth territorial sustainability report of Milan
A2A: the fifth territorial sustainability report of Milan

A2A: the fifth territorial sustainability report of Milan

It was presented today by the President of A2A, Marco Patuano, and by the CEO of A2A, Renato Mazzoncini, the fifth edition of the Territorial Sustainability Report of Milan which reports the environmental, economic and social performance of the Group in the Milan area in 2020, as well as its business plans for the ecological transition in the coming years. Precisely on the theme of the ecological transition and the choices that the city of Milan will have to face in order to achieve it in a unique and peculiar way, A2A organized, on the same morning, in collaboration with The European House Ambrosetti, a meeting that involved about twenty local stakeholders. The participants were able to discuss and take positions on 10 crossroads typical of the ecological transition, indicating the 10 “right turns” to make in their territory. The results of the meeting, shared with the top management of the Group, who participated in the discussion, will serve to better orient the grounding of the A2A Strategic Plan, identifying the most suitable enabling levers to support change and develop inclusive, effective and tailored solutions. . The opinions of the Milanese stakeholders will be compared with those of the representatives of the other 5 territories (Bergamo, Brescia, FriuliVenezia Giulia, Piedmont, Valtellina-Valchiavenna), who participated in similar meetings, in a final event summarizing the listening path planned for the 6 October in Milan

. “The sustainability report presented today is the synthesis of the efforts and results achieved by A2A, but at the same time recalls the concrete commitments we intend to make towards the Milanese community.” – declared the President of A2A Marco Patuano – “This morning an important opportunity for discussion with institutions, trade associations and consumers was held to deepen the needs and expectations of our stakeholders, with the aim of declining the Decennial Strategic Plan on the territory. The Group’s activities in Milan make tangible what for A2A it means to be a unalife company: taking care of people’s well-being and the quality of their lives every day, through innovative and sustainable services and technologies “.

“A2A has continued its growth path by strengthening its ability to generate value in the territories where it operates, despite a 2020 marked by great difficulties for the whole community – commented the CEO of A2A Renato Mazzoncini -” Last year the Group contributed to support the socio-economic development of the Milan area with over one billion euros of distributed value, with an increase of 58% compared to 2019, and 184 million euros of investments in infrastructures. In this context, orders from local suppliers more than doubled, from 325 to 707 million euros ”.


This year, the story of the A2A Territorial Sustainability Report follows three key words: Planet, People, Community. Areas identified by the World Economic Forum with the document “MeasuringStakeholder Capitalism: towards common metrics and consistent reporting of Sustainable value creation”. An effective way also to represent A2A’s commitment to being a “Life Company, which takes care of the life of People and the Planet every day, taking care of the environment, water and energy, with the most advanced technologies and an eye always looking to the future.


In the province of Milan, A2A deals with waste management, the production, distribution and sale of energy and gas, the district heating network, electric mobility and public lighting. Separate waste collection in the city and province of Milan in 2020 exceeded the 64%, reaching 62.6% in the city and 67.6% on average in the province. Of the total of over 747 thousand tons of municipal waste collected in the area, 64% was destined for material recovery and 36% was sent to waste-to-energy plants: no urban waste went to landfills.

Thanks to the waste, over 307 GWh of electricity were produced – equal to the average annual consumption of 114,000 households – and over 456 GWh of thermal energy – equal to the heating and hot water needs of 30,000 households.

The use of the waste-to-energy plant avoided the emission into the atmosphere of over 442 thousand tons of CO2 and over 96 thousand tons of oil equivalent (TOE).

In 2020, A2A Ambiente, together with the Municipality of Milan, CONAI, AMSA and AMAT, updated the Environmental Meter, the tool that allows you to analyze the entire life cycle of the material, from the moment it becomes waste to its recovery or transformation into power. The meter estimated that, in 2019 (the data refer to the previous year), thanks to the circularity of the materials, over 457 million tons of CO2 were avoided and over 2.6 million m3 of water saved.

District heating makes an important contribution to the fight against climate change: in 2020 over 48,000 TOE, 2.9 tons of PM10, 121,000 tons of CO2, 25 tons of SO2 and 99 tons of NOx were saved.

In addition, A2A Calore e Servizi has signed an agreement with ENI for the construction of a heat exchange station near the ENI plant in Bolgiano, in order to transfer the cogenerated heat with low environmental impact to the district heating network. This will make it possible to supply around 54 GWh per year, equal to the average annual needs of over 6,000 households.

Other projects are also underway – LombHe @ at (linked to the project with ENI) and OptimalDispatcher – to make the district heating network increasingly intelligent. PERSONS DG 4 – Quality education SDG 5 – Gender equality SDG 8 – Decent work and economic growth

The commitment that A2A assumes as a Life Company translates into activities of listening, involvement and protection of the entire company population, in all territories. The goal is to have a positive impact on people’s quality of life. A2A has made available to all employees the tools necessary to deal with the pandemic emergency. Specifically, these are tools and services such as emergency plans, safeguards for the health and safety of workers (rapid tampons, individual prevention kits when returning to the office, insurance coverage extended to family members) and digital technologies to support agile work. 610 new resources were hired locally, of which 40% were under 30 years of age. In addition, focus groups and training activities were promoted in 2020, such as the Amsa Respettiamo initiative, to foster inclusion and enhance diversity.

Last year, 74,535 hours of overall training were also provided, of which 30,321 on health and safety, in an agile and remote mode and, with regard to the topic of agile work, a survey was carried out on smart working, in collaboration with the Politecnico di Milan.

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